DATA PROTECTION

Personal data may be used alone or combined with other information enabling only us to identify and/or contact you, such as: name, address, e-mail address or phone number. We keep the data anonymous to avoid identification by a third party.

INFORMATION GATHERED

We gather the following personal information:

• Information about your visits to this website and the way you use it (in particular: reference websites, length of visit, pages visited, browsing and date of visit).
• Information on all transactions made between you and Sleepwell, including in particular information on purchases you have made on this site.
• Information that you provide us with when you create your account.
• Information that you supply to us in order to register for the services offered by our website, such as e-mail notifications and/or our newsletters.
• All the other information that you decide to share with us.

We do not store any credit card information or share your personal data with third parties without your consent.

COOKIES

Cookies consist of information sent from the browser to the web server. Cookies are used to track your use of the website. So-called « persistent » cookies allow the website to recognise you each time you visit. Session cookies are deleted from your computer when you close your browser. Persistent cookies are stored on your computer until deleted, or until a specified expiry date.

Most browsers allow you to reject all cookies.

What does Sleepwell use your personal data for?

We may use your personal information to:

• administer this website;
• improve your browsing experience by personalising the website content;
• allow the use of services available on the website;
• send you the goods and provide the services you have purchased on the website;
• send you statements and invoices and bank your payments;
• send you commercial communications of a general nature (not marketing);
• send you e-mail notifications which you have explicitly requested;
• send you promotional communications in connection with our company or carefully selected third parties which may be of interest to you, by post or, if you have explicitly given your consent, by e-mail or other similar means (you can inform us at any time if you no longer wish to receive advertising communications);
• provide third parties with anonymous statistical data about our users – however, this information cannot be used to identify you (no personal data);
• deal with enquiries and complaints made by or about you relating to the website; and for other purposes.

All personal information you provide to us may be published and used in accordance with the permission you have granted us.

Your personal information will never be shared with third parties for direct marketing purposes without your explicit consent.

All financial transactions on this website are managed by a third party payment service provider of PayPal and PostFinance. For more information please review the privacy policy of Paypal et Postfinance. We will share your data with this provider only for the purpose of processing payments that you make via our website as well as any complaints related to such payments.

DISCLOSURE OF YOUR PERSONAL INFORMATION

We may disclose your personal information in the context allowed by law including:

• with companies associated with us;
• with suppliers of external services;
• to comply with legal obligations;
• to protect our rights and property.

We do not rent, sell or share your personal information with other persons or entities without your express permission.

In the event of our company finding itself in the following situations: merger, acquisition, restructuring, insolvency, insolvency administration, sale of company assets or transfer of services to another provider, your rights regarding your personal data will be preserved and your data protected in accordance with legal provisions. In the context of the transactions named above, we will comply with the applicable privacy policy.

SECURITY OF YOUR DATA

We take technical precautions to prevent the loss, fraudulent use or alteration of your personal data.

All the information you provide to us is stored on our secure servers. All electronic transactions between you and us are encrypted. However, data transmission over the Internet is inherently impossible to fully secure, so we are unable to guarantee 100% security.

You are responsible for the security of your password and your user data. We will never ask you for your password (except when logging in as part of the normal registration procedure).

REVISION OF OUR PRIVACY POLICY

We reserve the right to update this policy by posting a new version on this site. We invite you to check this page regularly to ensure that these changes are acceptable to you.

We can also inform you of these changes by e-mail.

INTERNATIONAL DATA TRANSMISSION

We are able to transfer the information gathered from one country to another for processing or storage in order to be able to use it as indicated in this policy.

THIRD PARTY WEBSITES

In the case of links to other websites, we take no responsibility for their privacy policies or data protection practices.

YOUR RIGHTS

You have the right to request access to all your personal data.

This information may only be communicated upon the presentation of proof of identity (passport, identity card). We are able to deny access to your personal data to the extent permitted by law.

At any time, you may request that your personal information is not used for marketing purposes.

Changing your personal information

Please contact us if your personal information needs to be changed or updated.

CONTACT